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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Merlene Timlick

September 1, 2026

5  out of  5
rating by Merlene Timlick
"VINNY YOU AND YOUR STATE FARM TEAM ARE AMAZING..I HAVE FAITH IN YOU AND YOUR PLAN FOR MY CHOOSING INSURANCE YOUR AGENCY..THIS YOUNG MAN COULD SHOW SOME THE OTHER AGENTS IN THIS STATE HOW TO HELP A CLINT TO FEEL SECURE WITH THE CHOICES THEY HAVE MADE..GOD BLESS YOU AND YOUR TEAM. PASTOR MERLENE"
We responded:
"Wow thank you so much for the kind words! We appreciate your business!"
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ROYALE DREAM LLC

September 1, 2026

5  out of  5
rating by ROYALE DREAM LLC
"Vinny was very professional, very consistent and handled getting my insurance done effectively all the way through the end very polite. He deserve a race."
We responded:
"Welcome to State Farm! I will pass your kind words along to Vinny!"
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Becky Bass

August 31, 2026

5  out of  5
rating by Becky Bass
"Vinny was so helpful with all of my insurance business. He is knowledgeable, friendly and communicative. I greatly recommend him and look forward to working with him again for all of my insurance needs."
We responded:
"Thank you for the review!"
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Austin Collins

August 31, 2026

5  out of  5
rating by Austin Collins
"Switching to this insurance company was one of the best decisions I’ve made. The onboarding process was seamless, and their team took the time to explain all my coverage options clearly without any high-pressure sales tactics."
We responded:
"That is fantastic to hear. We never want to make you feel pressured or rushed. "
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Taja

August 28, 2026

5  out of  5
rating by Taja
"Isaiah was very helpful and patient throughout the entire process of getting my new policy started! He informed me of every detail of the policy & even informed me of other policies that State Farm & Gainsco have to offer! I’ll definitely be adding a few polices in the future! Thank you so much for the help."
We responded:
"Explaining the policy is the most important thing! Glad we could help!"
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Manish Patel

August 20, 2026

5  out of  5
rating by Manish Patel
"Vinny helped us get a renters policy in place for my son's apartment in Gainesville. Better coverage and lower cost than what the apartment complex wanted to charge us.

Thank you Vinny and team."
We responded:
"Glad we could help!"
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Vernell

August 19, 2026

5  out of  5
rating by Vernell
"Tatiana Is Great! She made everything easy and the process was seamless."
We responded:
"Fantastic! Welcome to State Farm."
Profile photo of Wendy Donnelly (Dottie’s mom)

Wendy Donnelly (Dottie’s mom)

August 17, 2026

5  out of  5
rating by Wendy Donnelly (Dottie’s mom)
"I had my auto insurance changed. Walked through all steps and all questions were answered. This change is going to reduce my monthly insurance premiums greatly!! The agent even did a three way call with my current insurance company to cancel that policy on the date my new policy is effective."
We responded:
"So glad we could provide that service! Always try to make it easy!"
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Andres Acuna

August 16, 2026

5  out of  5
rating by Andres Acuna
"Very helpful!"
We responded:
"Thank you!"
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Muhammed Samil

August 15, 2026

5  out of  5
rating by Muhammed Samil
"He is supportive, nice, answering every each question, and helping you to be comfortable with insurance. It sounds like a commercial but litteraly Mr. Steven was excellent !"
We responded:
"Mr. Steven is the BEST!!!"
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Laura Hemphill

August 14, 2026

5  out of  5
rating by Laura Hemphill
"Excellent customer service and great rates! Thank you so very much, Isaiah!!"
We responded:
"Thank you for the kind words!"
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queen godley

August 13, 2026

5  out of  5
rating by queen godley
"Benny was absolutely amazing. Process was smooth and short. Thank you kindly Benny."
We responded:
"Glad we could help!"
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Malinda Cook

August 13, 2026

5  out of  5
rating by Malinda Cook
"EXCELLENT CUSTOMER SERVICE"
We responded:
"Great to hear it!"
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Angela Slater

August 12, 2026

5  out of  5
rating by Angela Slater
"Great customer service"
We responded:
"Thank you for the review!"
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Teri Kapp

August 12, 2026

5  out of  5
rating by Teri Kapp
"Vinny was very professional and prompt answering my concerns"
We responded:
"Love that! Please don't hesitate to call us anytime!"
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Buddy Dugger

August 12, 2026

5  out of  5
rating by Buddy Dugger
"Mitchell has always been on time and very straight forward with the work he does. Very personable as well!"
We responded:
"Getting you the right coverages at the best rate is the goal every time we pick up the phone. Thank you for your business!"
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Bridgett Lewis

August 11, 2026

5  out of  5
rating by Bridgett Lewis
"Vinnie is really nice and he has made me feel appreciated"
We responded:
"That is great to hear. Thank you for the review and welcome to State Farm!"
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Tess Gresham

August 11, 2026

5  out of  5
rating by Tess Gresham
"My family and I received excellent attention and advice from State Farm Agent Jason Dragon, at the Mitchell Burgess location. Jason was prompt, informative, and more importantly, precise with quotes and documentation. His reassuring and thoughtful manner was evident throughout the entirety of our phone call/interaction. Best of all, was his exceptional follow-up communication, which demonstrated he genuinely valued our business and wanted to ensure that all of our questions were addressed. I truly appreciate the time and effort that Jason invested in assisting me and my family, and I would highly recommend him, (and by extension, this particular State Farm Gainesville location), to anyone seeking knowledgeable and attentive service."
We responded:
"Jason is great!"
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Peggy Mazerat

August 10, 2026

5  out of  5
rating by Peggy Mazerat
"Thank you Vinnie. He was very helpful with my problem and got everything straightened out!"
We responded:
"Thank you for the review!"
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jimmy poblete

July 31, 2026

5  out of  5
rating by jimmy poblete
"Very happy with Mitchell Burgess he help me right of way with my policy needs thank you"
We responded:
"Glad we could help!"
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mary P

July 31, 2026

5  out of  5
rating by mary P
"Talked with an agent named Vinny. He was absolutely amazing. Very professional and knowledgeable. My USAA insurance went up by quite a bit and my husband and I will be switching very soon. Thanks Vinny-we appreciate your time and patience."
We responded:
"We are excited to have you!"
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Sarah Higgins

July 31, 2026

5  out of  5
rating by Sarah Higgins
"I was given a quote from Vinny for much cheaper than I have been paying with another company. I was able to text with him initially which I love. The process was very quick and informative without any issues. He was able to answer questions I had and advise on some other products. Great job Vinny!"
We responded:
"Text, call, or email us any time!"
Profile photo of Jeannie Mccomb

Jeannie Mccomb

July 30, 2026

5  out of  5
rating by Jeannie Mccomb
"So glad I made the decision to switch to Statefarm! I had so many questions and was unsure of so many options but a young man named Vinny helped me so much that I feel the need to share my experience. He was so patient and very informative of all my questions and I highly recommend him and in today's economy every penny counts and he helped me save money 💰 Thank You Vinny I will tell all my family and friends!"
We responded:
"Please do! We would love to help them too!"
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Vonshell Hines

July 27, 2026

5  out of  5
rating by Vonshell Hines
"If you're looking for business insurance in the Gainesville area, please look no further. Vinny and Jason at the Gainesville State Farm location is the absolute best! They are really patient, helpful and so kind. I just wish there were more stars to give them because they are awesome!""
We responded:
"We love referrals! "
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Laura Emerson

July 27, 2026

5  out of  5
rating by Laura Emerson
"Isaiah is personable, understanding, and excellent at what he does. I highly recommend him to anyone looking for a great insurance agent!"
We responded:
"He is fantastic! Thank you for the review!"